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Frequently Asked Questions
What are the primary functions of this manual hospital bed?
The PH-M04 is a two-function manual nursing bed designed for hospital and home use, featuring adjustable components via a 2-crank system to support patient care.
What is the maximum weight capacity and build quality?
The bed has a load capacity of 250kg. It is constructed with high-quality ABS for the head and foot boards and medical-grade ABS for the siderails, ensuring durability and safety.
Does the product come with medical certifications?
Yes, the product is fully certified with CE and ISO13485 standards, meeting international requirements for medical equipment safety and quality.
Can I request OEM or ODM customization?
Absolutely. OEM and ODM orders are highly welcomed. We can provide customized solutions, including mattress adjustments and branding based on your specific requirements.
What kind of warranty and after-sales support do you offer?
We provide a 12-month warranty for our products. For any after-sales service, customers can send pictures or videos of the issue, and our team will provide professional technical support.
What are the standard payment terms for orders?
T/T and L/C are the most common payment terms. We also have extensive experience with D/P, DA, and other terms to facilitate a smooth procurement process.
Datoral Medical
