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Frequently Asked Questions
Are you a factory or a trader?
We are a factory with 20 years of experience.
What certifications does your product have?
We have ISO 9001, ISO 13485, ISO 14001, OHSAS18001, and CE certificates.
What is the standard delivery time?
The delivery time is usually 7-15 days after receiving the advance payment.
What are your accepted payment terms?
Our payment terms include T/T (30% advance, 70% before transportation) and LC trade guarantee.
What is the warranty period for your products?
We provide a 1-year warranty for our products.
Do you provide OEM/ODM services?
Yes, both ODM and OEM services are available to meet your specific requirements.
Datoral Medical
